Privacy Policy

Effective Date: July 6, 2026

At Kwik Kar Automotive Services (“Kwik Kar,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website, scheduling services, contacting us, or opting into our text messaging program, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Vehicle year, make, model, VIN, and mileage
  • Appointment and service history
  • Payment information (processed securely through third-party payment providers)
  • Any information you voluntarily submit through contact forms, appointment requests, surveys, reviews, or other communications

Website Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on our website
  • Referring website
  • Geographic region (based on IP address)
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Schedule appointments
  • Perform requested automotive services
  • Communicate regarding repairs or estimates
  • Provide customer support
  • Send appointment confirmations
  • Send maintenance reminders
  • Improve our website and customer experience
  • Respond to inquiries
  • Process payments
  • Send promotional offers (only when you have provided consent)
  • Comply with legal obligations

SMS Text Messaging Privacy

If you choose to receive text messages from Kwik Kar Automotive Services, we may send messages including:

  • Appointment confirmations
  • Appointment reminders
  • Service updates
  • Vehicle maintenance reminders
  • Promotional offers
  • Coupons
  • Customer service communications

Message frequency varies.

Message and data rates may apply depending on your mobile carrier.

Consent to receive text messages is not a condition of purchasing any goods or services.

SMS Opt-In

By providing your mobile phone number and affirmatively opting in, you consent to receive recurring automated and non-automated text messages from Kwik Kar Automotive Services.

You may opt in through:

  • Website forms
  • Appointment requests
  • In-store registration
  • Promotional signups
  • Other written or electronic consent methods

SMS Opt-Out

You may opt out at any time by replying:

STOP

After opting out, you will receive one confirmation message, and no further marketing text messages will be sent unless you opt in again.

For assistance, reply:

HELP

or contact us directly.

SMS Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data, consent records, and mobile phone numbers are never sold, rented, or shared with third parties for marketing purposes.

We may use trusted service providers solely to help us deliver text messages or operate our business. Those providers are contractually required to safeguard your information and may only use it to provide services on our behalf.

Email Communications

If you provide your email address, we may occasionally send:

  • Service reminders
  • Maintenance recommendations
  • Promotions
  • Company news
  • Customer satisfaction surveys

You may unsubscribe at any time by following the unsubscribe instructions included in our emails.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Measure marketing effectiveness
  • Improve user experience

You can disable cookies through your browser settings; however, some website features may not function properly.

We may use analytics services such as Google Analytics or similar platforms to better understand website usage.

Payment Information

Payments made through our website or in-store are processed using secure third-party payment processors.

Kwik Kar Automotive Services does not store complete credit card numbers on our servers.

Information Sharing

We do not sell your personal information.

We may share information only when necessary with:

  • Payment processors
  • Website hosting providers
  • Appointment scheduling providers
  • SMS delivery providers
  • Email service providers
  • Technology vendors supporting our operations
  • Government agencies when required by law

All third-party vendors are expected to maintain appropriate security measures.

Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide requested services
  • Maintain vehicle service records
  • Meet legal and accounting requirements
  • Resolve disputes
  • Enforce agreements

Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information (subject to legal exceptions)
  • Request information about how your data is used
  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated Effective Date.

Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact your local Kwik Kar Automotive Services location or submit an inquiry through our website’s Contact page.

SMS Compliance Notice

By opting into our SMS program, you acknowledge that:

  • Message frequency may vary.
  • Message and data rates may apply.
  • Consent is not a condition of purchase.
  • Reply STOP to unsubscribe.
  • Reply HELP for assistance.
  • Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.